World's Leading Sustainable Policy Initiative 2025

Mandarin Oriental is setting a global benchmark in sustainable luxury through its transparent, accountable, and action-led sustainability strategy. With clearly defined 2030 environmental targets, the group drives property-led optimisation in energy efficiency, renewable sourcing, water conservation, and waste minimisation. Since 2012, it has tracked Scope 1 and 2 emissions, and is now measuring Scope 3 to enable deeper decarbonisation. Its award-winning impact includes the elimination of 99% of single-use plastics, saving over 930 metric tons of plastic waste annually.

Procurement practices are rigorously verified by third-party auditor LRQA, maintaining 100% responsible sourcing for core commodities and 93% for cage-free eggs. Through its Responsible Hotel Development Guidelines, the group ensures sustainability is embedded from the ground up. In 2023, over 78,000 colleague volunteer hours supported 500+ local community initiatives. Mandarin Oriental’s fusion of innovation, measurable results, and community engagement reaffirms its place as a global leader in responsible, high-impact hospitality.